You travelled by long distance bus recently and your suitcase was damaged.
Write a letter to the bus company. In your letter
- inform the bus company of when and to where you travelled
- describe your suitcase and what happened to it
- explain why the company should pay for a new suitcase
This task was taken from the book IELTS on Track: Test Practice General Training.
Dear Sir or Madam,
I am writing to require a compensation for the property damage, taken place at the time of the travelling by the bus of your company.
I travelled from Washington, D.C. to Boston by the bus #301 on February 21, 2007. Before the trip I passed my luggage to the driver, who helped me to place my suitcase in the luggage compartment of the bus. After arrival the driver opened this back compartment and the first thing I saw was that my new and brand-name suitcase was smashed under the pressure of the weight of the other’s luggage.
My suitcase was quite firm and very beautiful in its red colour and modern design. However it obviously hasn’t been designed to resist such a weight on it. I am very depressed because I can not use anymore my broken suitcase, its handle was bended and two wheels out of 4 were detached.
Since damage stated above was caused by the careless actions of your employee, I would like to require a compensation of $200, which was the original price of my suitcase. Please, deliver a cheque to the address, written above.
Faithfully yours,
Anna Frank
197 words
Expected IELTS Band - 6.5-7
Monday, June 23, 2008
Sunday, June 15, 2008
IELTS Letter: Bad service at a shop
You recently had your computer fixed at the local computer store however you are not pleased with the service you received.
Write a letter to the store manager. In the letter
- describe the situation
- explain why you are dissatisfied
- say what you want the manager to do
Write at least 150 words.
You do NOT need to write your own address.
Begin your letter as follows:
Dear Sir or Madam,
This task was taken from the Scott's English Success web-site.
Dear Sir or Madam,
I am writing to express my dissatisfaction with the service I received at your establishment.
Actually, the computer I have bought at your store on the late January was quite good, however after just half a year things got wrong. Some programs were getting frozen frequently. When I took my computer to your specialist and tried to explain the problem to the technician Michaels, he refused to take my computer into service because the problem did not appear that time. I was trying to convince him to spend more time to identify the reason it is getting stuck, but he was rude and impatient explaining this is the end of his shift. On the next day another technician listened to me carefully and fixed my computer in 10 minutes.
I suppose your employee Michaels is not suitable for his position because of his unprofessionalism. I suggest you to employ someone more skilled and with better personality in order not to cause your customers to loose their time like me.
Faithfully yours,
Anna Frank
177 words
Expected IELTS Band - 6-6.5
Write a letter to the store manager. In the letter
- describe the situation
- explain why you are dissatisfied
- say what you want the manager to do
Write at least 150 words.
You do NOT need to write your own address.
Begin your letter as follows:
Dear Sir or Madam,
This task was taken from the Scott's English Success web-site.
Dear Sir or Madam,
I am writing to express my dissatisfaction with the service I received at your establishment.
Actually, the computer I have bought at your store on the late January was quite good, however after just half a year things got wrong. Some programs were getting frozen frequently. When I took my computer to your specialist and tried to explain the problem to the technician Michaels, he refused to take my computer into service because the problem did not appear that time. I was trying to convince him to spend more time to identify the reason it is getting stuck, but he was rude and impatient explaining this is the end of his shift. On the next day another technician listened to me carefully and fixed my computer in 10 minutes.
I suppose your employee Michaels is not suitable for his position because of his unprofessionalism. I suggest you to employ someone more skilled and with better personality in order not to cause your customers to loose their time like me.
Faithfully yours,
Anna Frank
177 words
Expected IELTS Band - 6-6.5
Saturday, June 14, 2008
IELTS Letter: Homestay in a New Zealand family
You are going to visit New Zealand for an 'English and Homestay' program. You have just received details of your homestay host family.
Write your first letter to the family. In your letter
- introduce yourself
- ask the family some questions to get information that is important to you
- tell the family about your arrival date and time.
This task was taken from the book IELTS on Track: Test Practice General Training.
Dear Mr Jones,
I have just received details of my future homestay at your family and writing to introduce myself and ask for some further information.
My name is Anna Frank, I am 21 and live with my family in Lyon, France, which is my hometown. My native language is French and I am looking forward to improving my English during the trip to New Zealand.
I would be grateful if you could provide more information about your family and its lifestyle. To begin with, I would like to ask you about your usual diet. It is very important to me since I am a vegetarian. Secondly, I would like to learn more about your family’s day routines, like games you used to play together, in order to get familiar with these activities while I am here. This could help me to participate in all your routines like a relative.
I am very eager to meet you in person! By the way, I have already bought the plane ticket and would be happy if you could meet me at the airport because this will be my first time abroad. I will arrive on September 13, at 10 am, Wellington time.
I am looking forward to hearing from you soon.
Sincerely yours,
Anna Frank.
213 words
Expected IELTS Band - 7
Write your first letter to the family. In your letter
- introduce yourself
- ask the family some questions to get information that is important to you
- tell the family about your arrival date and time.
This task was taken from the book IELTS on Track: Test Practice General Training.
Dear Mr Jones,
I have just received details of my future homestay at your family and writing to introduce myself and ask for some further information.
My name is Anna Frank, I am 21 and live with my family in Lyon, France, which is my hometown. My native language is French and I am looking forward to improving my English during the trip to New Zealand.
I would be grateful if you could provide more information about your family and its lifestyle. To begin with, I would like to ask you about your usual diet. It is very important to me since I am a vegetarian. Secondly, I would like to learn more about your family’s day routines, like games you used to play together, in order to get familiar with these activities while I am here. This could help me to participate in all your routines like a relative.
I am very eager to meet you in person! By the way, I have already bought the plane ticket and would be happy if you could meet me at the airport because this will be my first time abroad. I will arrive on September 13, at 10 am, Wellington time.
I am looking forward to hearing from you soon.
Sincerely yours,
Anna Frank.
213 words
Expected IELTS Band - 7
Friday, June 6, 2008
IELTS Letter: Unable to attend a course
You are employed full-time and also doing a part time evening course. You are not able to continue the course.
Write a letter to the course lecturer. In the letter
- explain why you cannot continue the course
- describe the situation
- say what you will be doing
Write at least 150 words.
You do NOT need to write your own address.
Begin your letter as follows:
Dear …………….,
This task was taken from the Scott's English Success web-site.
Dear Dr. Jones,
I am writing to inform you that I no longer have a possibility to attend your evening lectures on treating emergencies.
As I told you earlier, I received a position of a nurse at the Thompson Hospital. My shift ends at 5 pm and since I have got a lot of overtime job recently, I found myself unable to be on time at your lectures, which start at 5.30 pm. This disappoints me a lot since I value and respect your course and your experience.
I would be grateful if you could consider letting me to study your course myself. Because of my job is closely related to the accidents treatment, I feel able to learn every point of the course in practice. In addition, I have already read almost every book you recommended as the supplementary reading for your lectures.
I hope to get your approval on this matter soon. I am looking forward to receiving your response.
Sincerely yours,
Anna Frank
166 words
Expected IELTS Band - 6-6.5
Write a letter to the course lecturer. In the letter
- explain why you cannot continue the course
- describe the situation
- say what you will be doing
Write at least 150 words.
You do NOT need to write your own address.
Begin your letter as follows:
Dear …………….,
This task was taken from the Scott's English Success web-site.
Dear Dr. Jones,
I am writing to inform you that I no longer have a possibility to attend your evening lectures on treating emergencies.
As I told you earlier, I received a position of a nurse at the Thompson Hospital. My shift ends at 5 pm and since I have got a lot of overtime job recently, I found myself unable to be on time at your lectures, which start at 5.30 pm. This disappoints me a lot since I value and respect your course and your experience.
I would be grateful if you could consider letting me to study your course myself. Because of my job is closely related to the accidents treatment, I feel able to learn every point of the course in practice. In addition, I have already read almost every book you recommended as the supplementary reading for your lectures.
I hope to get your approval on this matter soon. I am looking forward to receiving your response.
Sincerely yours,
Anna Frank
166 words
Expected IELTS Band - 6-6.5
IELTS Letter: Local club membership cancellation
For the past year you have been a member of a local club. Now you want to discontinue your membership.
Write a letter to the club secretary. In your letter
- state what type of membership you have and how you have paid for this;
- give details of how you have benefited from the club;
- explain why you want to leave.
This task was taken from the book Insight into IELTS Extra, with Answers: The Cambridge IELTS Course Workbook (Cambridge Books for Cambridge Exams) by Vanessa Jakeman, Clare McDowell
Dear Mr. Jones,
I regret to inform you that I have to discontinue my membership at your Golden Hook Fishing Club.
I joined the Club 1 year ago and the benefits from the participation exceeded the fee. Round tables and lectures of famous fishermen were absolutely brilliant. Moreover, discounts on the equipment in sports gear shops helped me to save money. The last but not the least, your monthly illustrated magazine was a precious treat to me.
Unfortunately I have to move to another country because my father, living in France, is in a desperate health condition. I must acknowledge that continuing the membership in your Club is no longer an option to me.
I have paid the last year fee by my credit card and its details are in your database. Because of stated above I would like to ask you not to charge me for the following year. I hope that in the future I will have an opportunity to recommence having advantages of participation in your Club.
Sincerely yours,
Anna Frank
174 words
Expected IELTS Band - 7
Write a letter to the club secretary. In your letter
- state what type of membership you have and how you have paid for this;
- give details of how you have benefited from the club;
- explain why you want to leave.
This task was taken from the book Insight into IELTS Extra, with Answers: The Cambridge IELTS Course Workbook (Cambridge Books for Cambridge Exams) by Vanessa Jakeman, Clare McDowell
Dear Mr. Jones,
I regret to inform you that I have to discontinue my membership at your Golden Hook Fishing Club.
I joined the Club 1 year ago and the benefits from the participation exceeded the fee. Round tables and lectures of famous fishermen were absolutely brilliant. Moreover, discounts on the equipment in sports gear shops helped me to save money. The last but not the least, your monthly illustrated magazine was a precious treat to me.
Unfortunately I have to move to another country because my father, living in France, is in a desperate health condition. I must acknowledge that continuing the membership in your Club is no longer an option to me.
I have paid the last year fee by my credit card and its details are in your database. Because of stated above I would like to ask you not to charge me for the following year. I hope that in the future I will have an opportunity to recommence having advantages of participation in your Club.
Sincerely yours,
Anna Frank
174 words
Expected IELTS Band - 7
Wednesday, April 30, 2008
IELTS Essay: Children' leisure activities
Some people believe that children’s leisure activities must be educational, otherwise they are a complete waste of time.
Do you agree or disagree?
Give reasons for your answer and include any relevant examples from your experience.
Nowadays children spend so much time at school and attend various additional classes and this makes some educational specialists feel pity for them. They suggest giving kids more spare time to play and have fun. Meanwhile, there is an opinion that youngsters should do only those activities that benefit their knowledge and educate them, and I totally agree with this point of view.
Of course, the volume of the information children receive at school and ought to memorize is enormous and they should be given some free time to relax. Playing with others is essential to develop communication skills and this also gives young brains some rest.
Although, we have to admit that in our competitive world the more time a kid devotes to the study process the better life he can achieve. There are ways to make playing with others very educational and parents should encourage their children to play games which make brain work. For example, kids could have a competition combining physical activity and some kind of trivia on geography, like we had in our childhood. Moreover, even computer games can be very intelligent. There are so many electronic entertainments which teach languages, gives information on history, geography, that child addicted to computers could become very smart and educated.
In addition, unattended kid hardly makes proper use of his leisure time. If it happens, children just watch TV or get under peer pressure. They unfortunately do not have skills of analyzing and filtering what is bad or what is good. Education through games instead makes them occupied and in the same time teaches analyzing.
To conclude with, education through fun is not very exhausting for kids but its usefulness can be great. It would be a shame to devote this time to the TV or other entertainment.
Do you agree or disagree?
Give reasons for your answer and include any relevant examples from your experience.
Nowadays children spend so much time at school and attend various additional classes and this makes some educational specialists feel pity for them. They suggest giving kids more spare time to play and have fun. Meanwhile, there is an opinion that youngsters should do only those activities that benefit their knowledge and educate them, and I totally agree with this point of view.
Of course, the volume of the information children receive at school and ought to memorize is enormous and they should be given some free time to relax. Playing with others is essential to develop communication skills and this also gives young brains some rest.
Although, we have to admit that in our competitive world the more time a kid devotes to the study process the better life he can achieve. There are ways to make playing with others very educational and parents should encourage their children to play games which make brain work. For example, kids could have a competition combining physical activity and some kind of trivia on geography, like we had in our childhood. Moreover, even computer games can be very intelligent. There are so many electronic entertainments which teach languages, gives information on history, geography, that child addicted to computers could become very smart and educated.
In addition, unattended kid hardly makes proper use of his leisure time. If it happens, children just watch TV or get under peer pressure. They unfortunately do not have skills of analyzing and filtering what is bad or what is good. Education through games instead makes them occupied and in the same time teaches analyzing.
To conclude with, education through fun is not very exhausting for kids but its usefulness can be great. It would be a shame to devote this time to the TV or other entertainment.
Tuesday, April 29, 2008
IELTS Essay: Smoke kills!
It has been proved that smoking kills. In some countries it has been made illegal for people to smoke in all public places except in certain areas. All countries should make these rules.
Do you agree or disagree with this statement?
The idea of banning smoking from public places always was a very controversial one. Those who defend smoking on streets and in offices refer to human rights and the fact that tobacco is legal. Others hold an opinion that since there are undeniable proofs that cigarettes cause lethal diseases not only to smokers but to surrounding people, smoking should be allowed only in special places. I totally agree with the idea of making smoking legal in certain places only.
On the one hand, it is the society who makes smokers to smoke and it would be not fair just to put them into exile and consider the problem solved. Since we sell them tobacco they should have right to use it wherever they want.
On the other hand, those who do not smoke should have the right to breathe clean air. When somebody is smoking cigarette, health of non-smokers is under attack. Personally I am a former smoker, but even for me breathing tobacco smell is unbearable. It is not only makes people to temporarily feel bad but also causes long term effect. There are researches showing that so called ‘passive smoking’ could be even worse for health than smoking itself. Causing damage to anyone’s health is illegal, that is why there is no excuse for smoking in public places.
Another reason for this is the fact that not every legal action is allowed on public. Moral, cultural and juridical limitations are exist. For example, there are toilets for people’s bladder and nobody is allowed to urinate on streets. Tobacco is much more dangerous than that so there is no doubt every country should consider moving smokers to special places.
To conclude with, every country must think of the wellbeing of its citizens and make steps to protect them from dangerous effects of tobacco by banning smoking from public places.
Do you agree or disagree with this statement?
The idea of banning smoking from public places always was a very controversial one. Those who defend smoking on streets and in offices refer to human rights and the fact that tobacco is legal. Others hold an opinion that since there are undeniable proofs that cigarettes cause lethal diseases not only to smokers but to surrounding people, smoking should be allowed only in special places. I totally agree with the idea of making smoking legal in certain places only.
On the one hand, it is the society who makes smokers to smoke and it would be not fair just to put them into exile and consider the problem solved. Since we sell them tobacco they should have right to use it wherever they want.
On the other hand, those who do not smoke should have the right to breathe clean air. When somebody is smoking cigarette, health of non-smokers is under attack. Personally I am a former smoker, but even for me breathing tobacco smell is unbearable. It is not only makes people to temporarily feel bad but also causes long term effect. There are researches showing that so called ‘passive smoking’ could be even worse for health than smoking itself. Causing damage to anyone’s health is illegal, that is why there is no excuse for smoking in public places.
Another reason for this is the fact that not every legal action is allowed on public. Moral, cultural and juridical limitations are exist. For example, there are toilets for people’s bladder and nobody is allowed to urinate on streets. Tobacco is much more dangerous than that so there is no doubt every country should consider moving smokers to special places.
To conclude with, every country must think of the wellbeing of its citizens and make steps to protect them from dangerous effects of tobacco by banning smoking from public places.
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